Critical CVSS 9.8
CVE-2026-38447
NVD analysis in progress
osTicket 1.18.3 generates API keys using a predictable construction based on MD5 hashing. The use of MD5, combined with predictable inputs such as the current timestamp and client IP address, significantly reduces entropy. An attacker can approximate the key generation time and brute-force the key space within a feasible time window.
What this means
- Exposure
- Exploitable remotely over the network, without authentication and with no action from the victim.
- Impact
- An attacker can read sensitive data, modify or destroy data and take the service offline.
- Likelihood
- Its EPSS score stays low: nothing points to imminent exploitation, which is no reason to leave it unpatched.
What to doPatch without waiting for the next scheduled cycle. Start with the instances exposed to the internet.
Read automatically from the CVSS vector, the weakness type (CWE) and the EPSS score. The technical description above remains the one published by NIST.