CVE-2026-53595
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
What this means
- Exposure
- Exploitable remotely over the network, without authentication and with no action from the victim.
- Impact
- An attacker can read sensitive data, modify or destroy data and degrade the service.
- Weakness
- The authentication mechanism can be bypassed, letting an attacker pose as a legitimate user.
- Likelihood
- Its EPSS score stays low: nothing points to imminent exploitation, which is no reason to leave it unpatched.
What to doPatch without waiting for the next scheduled cycle. Start with the instances exposed to the internet.
Read automatically from the CVSS vector, the weakness type (CWE) and the EPSS score. The technical description above remains the one published by NIST.